Order tickets by Phone
1-919-653-0443 OR 1-800-514-3849
Etix Customer Support Phone Number
Nashville Beer Fest (NBF) Phone Number
Tickets are non-refundable.
Delivery/Shipping Policy/Will Call
If you have selected delivery through the mail, please allow at least fourteen days after placing your order for your tickets to arrive. For Fan Club Events, you will receive your tickets no later than 2 days prior to the show. For express delivery orders, please allow at least two business days for your orders to arrive. If you have not received your tickets within forty-eight hours of the event, please contact us at 1-800-514-3849. Etix will only ship tickets via Fedex or USPS to the billing address of the card holder. Occasionally, tickets may be available through will call for some events. Will call tickets are generally available one hour prior to the start time of the event. You will need to present the credit card used to purchase the tickets and a picture identification to pick up your tickets.
Terms and Conditions
Purchasers agree that any reproduction of a purchased ticket will be used solely for the ticket purchaser. No reproduction or alteration of the purchased ticket will be sold to a third party. Purchasers are bound by the laws of the State of North Carolina, and NBF reserves the right to pursue, to the fullest extent of the law, all penalties allowable for anyone caught counterfeiting, reproducing for sale, or altering tickets for unpaid or illegal entry into an event. If we are unable to verify or authenticate any information or tickets you provide during any registration, ordering, purchase, ticket posting, sale, authentication, delivery, payment, or any other process, or if we are no longer able to verify or authorize your credit card or bank account information, your tickets may be canceled, we may refuse to honor all pending and future ticket purchases made with those credit card or bank accounts and/or via any online accounts with those credit card or bank accounts. We may also prohibit you from using the Site.
After submitting payment information, if for whatever reason you do not receive an order confirmation through a page on the Etix site or a confirmation e-mail or you are experiencing an error message, it is your responsibility to confirm with Etix customer service whether your order has been processed. Etix will not be responsible for losses (monetary or otherwise) if you assume that an order was placed because you failed to receive confirmation.
NBF may investigate any violation of these Terms, including but not limited to unauthorized use of the Site. NBF may pursue any legal action it deems necessary. The failure or delay of NBF to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
If NBF determines that you have violated these Terms or other applicable law, or for any other reason, we may cancel your account, delete any or all of your content, and prevent you from further accessing the Site. You will still be bound by these Terms. NBF shall not be liable to you or any third party for termination of your access to the Site or to your account, any information related to your account, and NBF will not be required to furnish any information related to your account to you. We may also cancel any order, including tickets already acquired through your order. We may refuse to honor pending and future purchases made from any and all accounts we reasonably believe may be associated with you, or cancel a ticket or order associated with any person we believe to be acting with you or on your behalf.
Disclaimer of Warranties
ALL MATERIALS AND CONTENT ON THIS SITE ARE PROVIDED “AS IS” AND NO GUARANTEES OR WARRANTIES OF ANY KIND ARE EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. NBF MAKES NO WARRANTY THAT OUR SITE OR SERVICES PROVIDED WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. NBF IS NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES AND YOU RELEASE NBF OF ANY CLAIMS AND DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH A CLAIM AGAINST ANY THIRD PARTY. Notwithstanding the foregoing, you may report violations of these Terms to NBF who may, at their discretion, investigate the claim and take necessary action.
Limitation of Liability
NBF SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO OUR SITE, OR ANY OTHER SUBJECT MATTER OF THESE TERMS, AND YOU HEREBY WAIVE ALL RIGHTS TO SEEK DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED. NBF SHALL HAVE NO RESPONSIBILITY FOR, AND HEREBY DISCLAIMS ALL LIABILITY ARISING FROM, THE ACTS OR OMISSIONS OF ANY THIRD PARTY SERVICE PROVIDER. THE FOREGOING LIMITATIONS SHALL ONLY APPLY TO THE FULL EXTENT ALLOWED BY LAW.
Should anyone bring a claim against NBF related to your use of the Site or your violation of these Terms, you agree to indemnify, defend, and hold NBF, any of our affiliates, and any of our officers, directors, employees, and agents, harmless from and against all claims, damages, losses, and expenses of any kind (including reasonable legal fees and costs). NBF reserves the right to take exclusive control and defense of any claim, and you agree to cooperate fully with NBF in asserting any defenses available.
Choice of Law
The terms of this agreement shall be governed by and in accordance with the laws of the State of North Carolina.
In the event of any dispute or controversy arising from the use of this Site, the parties agree to first submit all issues to mediation under the procedures of the American Arbitration Association. In the event that mediation fails to resolve all issues, the parties shall submit all remaining issues to arbitration under the procedures of the American Arbitration Association; the prevailing party shall be entitled to reasonable attorneys' fees and expenses in accordance with those procedures. The venue of the mediation or arbitration shall be determined such that the party who commences the dispute resolution shall do so in the city where the other party has its principal place of business.
Should any provision of these Terms be found by an arbitrator or court of proper jurisdiction to be invalid, the parties agree that the arbitrator or court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms shall remain in full force and effect.
Claims of Infringement/DMCA
The Digital Millennium Copyright Act of 1998 (“DMCA”) provides copyright owners who believe content appearing on the Internet infringes upon their rights under U.S. copyright law a legal recourse. If you have a good faith belief that any material on our Site infringes your copyright, you (or your agent) may send us a notice requesting the content be removed. More information about the DMCA can be found at http://www.loc.gov/copyright. Please send notices to firstname.lastname@example.org
You may opt out of receiving our emails by clicking the “unsubscribe” link in any email you receive from us or by contacting us (see the “Contact” section of our website). Note, however, that if you opt out of receiving emails related to your current event registrations, you may miss important information or changes relating to the event, for which NBF assumes no responsibility.
Information We Collect
We collect information from you in several different ways, including:
1. Information You Provide To Us Or Give Us Permission To Obtain
We collect information you provide directly to us. For example, we collect information when you provide it to us voluntarily by registering for an event, signing up to receive our emails, contacting our customer service team, participating in a contest or survey, donating to one of our charity partners, applying for a job or otherwise communicating with us.
You also may give us permission to access your information on third party social media sites. For example, you may link your Facebook or Twitter account to our websites, and while we do not obtain any information from those accounts, the NBF could obtain information from those accounts (e.g., your friends or contacts). The information we could obtain from those services often depends on your settings or their privacy policies, so be sure to keep those updated with your preferred settings.
The types of information we may collect include your name, email address, phone number, zip code, billing address, and any other information you choose to provide.
2. Information We Collect Automatically
We automatically collect certain information when you access the Services or transact business with us, including:
· Transaction Information: When you register for one of our events or services, we collect information about the transaction, such as contact information, registration details and the date and time of the registration.
· Log Data: When you access the Services, our servers automatically record certain data (“Log Data”). Log Data we collect includes, but may not be limited to, Internet Protocol (“IP”) addresses, browser type, characteristics of your device and software, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of the Services, the time of your usage, the referring link through which you accessed the Services and aggregated personal data that cannot be used to specifically identify you.
· Device Data: In addition to Log Data, we may also collect information about the device you use to access our sites (“Device Data”), including what type of device it is, what operating system you are using, device settings, unique device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please consult the policies of your device manufacturer or software provider.
· Email Communications: When you register for an event, we may request an email address for sending information about the tickets via email.
3. Information We Collect From Sponsors, Partners And Other Sources
We may also obtain information from other sources and combine that with information we collect about you. For example, our event sponsors may track visitors to their websites who clicked on a link in an email sent by us and they may share the aggregated data with us.
1. Internal Use:
We use your personal information to process your registration and provide you with the above-and-beyond customer service for which we are known. We use your personal information to organize and administer events and, if applicable, to provide results from events. In addition, in our constant effort to seek bottlenecks, we may use your personal information to improve the Services, to improve our marketing efforts directed at new and existing customers and to determine general information about visitors to our websites or applications.
2. Communications With You:
We use your personal information to communicate with you about your events (either those for which you have registered or those which you have created), such as to send you a confirmation email when you register for an event and updates relating to that specific event. Also, you may submit your email address to us for a variety of reasons, including, but not limited to: registering for a sweepstakes, contest or survey; requesting that we notify you of new brands, events or products; signing up for newsletters and special offers. If you submit your email address to us, we use it to deliver information to you.
By registering for an event on our website and providing us with your email address, you expressly agree that we may communicate with you in the following ways: (a) provide updates and information relating to your event; (b) promote events that differ from the one for which you originally registered, whether produced by NBF or one of its affiliates, sponsors or partners or another unrelated entity; (c) promote products that differ from those which you have purchased; (d) provide NBF updates and information about NBF’s events or brands; and (e) provide information about the Services.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% security does not presently exist anywhere online or offline.
IN NO EVENT SHALL NBF BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH A THIRD PARY’S UNAUTHORIZED ACCES TO YOUR INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER RFE WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.